Shipping & Returns


Returns Policy

Almost all items are eligible for a return. Please see below for exceptions & rules:

  • Items must be returned unworn and unwashed within 15 days of purchase. In addition, they must be smoke, deodorant, make-up and damage free. 
  • Return will be processed with the same form of payment that was used at time of purchase. Otherwise, the amount will be placed on store credit.
  • Original tags (if applicable) must be attached & intact.
  • If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
  • Shoes must be shipped back in their original shoe box. The shoe box needs to be placed in another box or mailer bag to avoid damage from shipping.
  • Final Sale items will not be accepted for return. Final sale items meet one of the following criteria:
  1. Jewelry
  2. Hats & Beanies
  3. Any items marked 50% off or more at time of sale.
  4. Gift cards

If you have any questions about the process above, please Contact Us!                         


Shipping

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.